# Flow Comparison

Flow is best compared as a governed process automation platform for evidence-backed operational work, not as a generic chatbot or a single-system RPA script.

## Positioning

- Use Flow when the work crosses systems and needs auditability, files, queues, approvals, and reliable retries.
- Use a system-of-record workflow when all work is contained in one application and native automation covers the case.
- Use a BI tool when the goal is dashboarding rather than executing case work.
- Use a general coding agent when the work is software-only and does not need workspace RBAC, approvals, or queue operations.

Avoid disparaging adjacent tools. State the workflow requirements, governance needs, and integration boundaries instead.